Gannett Distinguished Professor, School of Media Sciences, Rochester Institute of Technology, personalization & direct-mail expert, technologist, teacher, author, and print advocate.
"As technologist focused on print media, direct mail, and cross-media workflow, I find myself constantly coming back to TEC Mailing Solutions for answers to common business challenges direct mailers face. They align squarely with goals to find the next generation solutions that provide quantifiable benefits. TEC Mailing is where the industry should be heading, along with other leading edge cloud-based solutions providers."
“I first met the Cloud Mailing Guys four years ago with the mindset of ‘not interested in Cloud Data processing” – I can admit when I’m wrong; I walked away from our initial meeting needing their solution. When I provide postal analysis for my Fortune 500 clients I rely on TEC Mailing to provide the data that helps win business. TEC’s array of hosted solutions provides our organization innovative platforms our clients demand. As a frequent road warrior it’s a God send to have an enterprise postal solution in the cloud, allowing me to have the power of a class leading solution at my finger tips…anywhere.”
The fast paced world of quick printing waits for no one, quick turn arounds, exacting outputs and service with a smile are all required. The additional stress of processing data for a mailing, usually through one subject matter expert, can needlessly slow down progress.
"As a sophisticated mailer, Brown Printing competes in a fast-paced postal environment in which every minute counts. Our clients rely on us to reduce their mail cycle times and provide the best, most accurate and efficient postal presort possible. We rely on trusted vendors to help fulfill and deliver the very best in postal optimization. TEC Mailing not only shares our vision but also helps us to execute our customers’ mail plans with both efficiency and expediency. Their platform is easy to use and their support for our users is extremely responsive and timely. Tec Mailing truly “gets it”; their origins are deeply rooted in large-scale printing and mailing operations which is why they partner with us in a spirit of collaboration to continually improve our presort solutions and mail cycle times."
Debbie Cooper has worked in the mail list, print and distribution industry for 25 years. She is the Vice President, Business Services at Brown Printing and also held the position of Postal Operations manager for 10 years at World Color. Her expertise and focus for the last 15 years of her career has been in mail list, co-mail, co-mingle, distribution and logistics, with an emphasis on lowering postage costs for customers in all shapes and classes of mail. She is a member of the Mailers Technical Advisory Committee (MTAC) and has served on the Board of Directors for the Association of Postal Commerce (PostCom) and for IDEAlliance.
“We want to take the opportunity to thank Cindy, Brian, and all TEC Mailing staff for the support you have provided over the past year. Your detailed knowledge of the publishing and mailing industry, combined with an understanding of the nuances of USPS presort requirements make TEC Mailing extremely easy to work with. Your eagerness to assist us with several process changes as well as the migration to a new fulfillment company have been invaluable. We appreciate the pro-active, customer focused approach that TEC Mailing continually demonstrates. It is truly a pleasure to work with you and your team.”
Mary Dong -Production and Distribution Director The Economist
"MailPreparer has a straight forward user interface that fits seamlessly into our workflow. This allows for flexibility and efficiency in our pre-press workflow. Plus, it’s a hosted solution so there’s no monthly updates to manage. Give it a try for yourself, there’s nothing to download and creating an account only takes a few minutes."
Dennis Tallman - AlphaGraphics
"Mail List Cleaner is a simple way for me to run my lists through CASS and/or NCOA. The output is easily parsed and integrated into our workflow."
"TECAgora's numerous options makes it a flexible tool to meet almost any presort situation"
"TEC's support staff are some of the friendliest and most helpful folks I have ever worked with."
“Just a quick note to let you know I appreciate all the work done for our publications by TEC Mailing Solutions. Some of the traits I look for in a company are quality work, reliability and a quick response to my sometimes late requests. With TEC I have found all three to be consistent – something I value in this hurried business world. I look forward to a continued successful working relationship.”
Ann Taylor -Advertising Services Manager, H&A Media Group
“Our relationship with TEC Mailing Solutions has been rewarding since the first day we began doing business with them. The staff is always courteous and professional and they truly know the business of effective mailing. We’ve used other mailing houses in the past and none of them were able to offer the superb level of service we receive from TEC Mailing Solutions.”
“As publisher of unconventionally high-end and highly localized direct mail magazines with a circulation of 200 thousand, it is critical that demographic info, mapping, mailing data and list procurement be as accurate as possible. Our environment is extremely competitive and TEC Mailing Solutions provides us with an important edge in distribution. TEC’s cost conscious decisions assist us in meeting our annual budgetary restraints, while satisfying the needs of our advertisers. TEC delivers on-time, on-budget and perhaps as importantly, acts as an important sounding board in matters of strategic importance to our company. Suffice to say that TEC Mailing Solutions receives the highest level of endorsement from our company.”
"When our company upgraded to a different mail processing software, I expected a learning curve and knew it would be an adjustment. I was pleasantly surprised by how user friendly the software is, how genuinely helpful the techs are (they walked me through the process until I was comfortable with it!) and how quick and easy it was to adjust to the new system. What’s more, whenever I have a question or problem, it is addressed in less than half an hour (I was used to waiting over 24 hours for a response). Who says change isn’t a good thing? Highly recommend this system."
Susan Ates - Public Relations Specialist, Mississippi Blood Services
"The RicohMailServices portal preformed exactly as promised. Being new to mailing we were looking for something easy to use, with great support. Being a software development company I appreciate how difficult it is to take complex tasks and make them simple – you guys nailed it!"
John Anderson -Tranact
"We recently purchased a Xante Impressia from Ricoh, our rep suggested the RicohMailServices portal (by TEC Mailing Solutions) to achieve a better return on our marketing campaigns by cleaning up our contact lists and sorting them from postal discounts. Being brand new to direct mail I relied heavily on TEC Mailing to guide me through all the postal requirements and I can say first hand their customer service is outstanding!! Their staff has been very generous with their time in helping us figure out how to get our systems up and running. They’ve also been very responsive in the event we have questions that need to be answered and willing to assist us during non-working hours which has been a huge help for us!!"
Jesse Soltz - Vantage Homes